MEN'S IN THEIR ELEMENT CARDIGAN
TAN BUFFALO

Now distributed in Canada by RFE Inc.

FREE SHIPPING OVER $200

Pendleton Canada provides no-charge shipping to most areas of Canada for orders over $200. Some exceptions apply. Some areas of Canada do not qualify for our no-charge shipping service, you will be notified upon order placement if you do not qualify.

PROCESSING & SHIPPING TIMES

All orders are processed in 1-2 business days and will arrive within 3-5 business days of being shipped. An email with tracking information will be sent once your order is shipped, or you can Log In to your account to check the status of your order.

Express shipping can be purchased for $75. Express orders will arrive within 1-2 business days of being shipped.

Please note: due to current circumstances, some shipments may arrive later than expected. We apologize for any delays and appreciate your patience at this time. Our shipping carriers such as Purolator and Canada Post may have more specific updates.

FREE RETURNS

Returns and exchanges are accepted within thirty days of receipt of purchase on items that have not been worn, altered, or modified in any way, and with all tags attached in the original packaging.

Returns that do not meet these requirements will be shipped back at the customer's expense.*

*Clearance items are final sale and do not qualify for returns or exchanges.

*Free shipping on returns and exchanges are only available to customers who live in areas that qualify for our no-charge shipping service. Collaborations may not qualify for free shipping. Free returns and exchanges are valid on items over $200 only.

LOST OR STOLEN PACKAGES

Once proof of delivery has been provided by the courier company, we (RFE) are no longer responsible for lost or stolen packages. Proof of delivery can be in the form of, but is not limited to the following: a GPS location of the courier at the time of delivery, a photo of the package on the doorstep or place or residence, or a "verbal signature". 

If the package was lost or stolen, and the courier company can provide proof of delivery, it is up to the customer to make a claim with their credit card company. 

WARRANTY CLAIMS

We want you to be completely happy with every Pendleton product you purchase. "Warranted to be a Pendleton" is our quality credo pertaining to the product, the people and the personality that make our company unique. It's a vital part of our family legacy, as honoured today as it has been since 1863.

With appreciation for your patronage,

John Bishop
President

Please send an email to customercare@pendleton.ca and include the following:

Photos of the affected area and condition of the itemProof of purchase: Order Number or ReceiptContact information

Contact Us

Consumer Enquiries

Ray Fine Enterprises

customercare@pendleton.ca

1-844-777-5293

Wholesale Enquiries

Ray Fine Enterprises

wholesale@pendleton.ca

1-844-754-1438

Headquarters

Pendleton Canada is distributed by:

Ray Fine Enterprises
996 Aylmer road
Gatineau, Quebec
J9H 5V1